Recently we’ve found as more and more businesses in the Retail and Hospitality sectors have been coming out of Lockdown, they have implemented solutions highlighted in our #cleanclick campaign launched in June 2020. These new ways to serve their customers using web-based technology cleanly and safely have enabled them to open their doors and begin to trade again as they work to survive and thrive.
With the demand on the broadband in establishments going through the roof, not only for the usual day to day running of the business, new additions using the broadband are customers using order/pay at table apps when they didn’t before, but as in the past the expectance to access free Wi-Fi to entertain the kids or to make sure they are up to date with Tik-Tok, Instagram, YouTube etc we’ve seen that many businesses are experiencing terrible service of connectivity when it comes to their PDQ terminals accessing Wi-Fi to take payments. Easy to understand when you look at everything that is competing to use the bandwidth.
This is where our independent standalone 3/4G network connection solution with roaming SIM comes in to save the day. Jason Douglas, MD of our Wi-Fi connectivity partner Chip and Pin Direct explains “They are extremely reliable, roaming on the big networks of 02, Three, Vodafone & EE they’re dedicated to your card processing equipment. This means you don’t need to switch your card payments company, but we will do a free review to make sure you are on the best rates for taking card payments in the UK. They also work with your existing card machines, removes the expense of a telephone line and finally for peace of mind they are secure and PCI compliant.”
Owner Joanne Meade of the New Sundial bar and restaurant was experiencing problems with not only their card machines, but unreliable internet which was causing difficulties. said “Not only have they sort out a very frustrating card machine problem, but they also managed to sort out an ongoing internet problem we’d had for 18months within a couple of hours” Joanne continued “Their customer service is second to none!! They’ve saved my business, time, effort and money, they’ve made all this much easier and much less stressful, something I’ll be eternally grateful, I also know they are only a phone call away if I need help with anything.”
If while reading this you say to yourself that’s happening to me or you’ve noticed a delay when you’ve been out supporting your local pub, restaurant, café, hairdresser or barbers then get in touch with Accept Cards so we can help deliver the 5-star service we all deserve.
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